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Privacy Policy

How we collect, use and protect your personal information.

Who we are

This privacy policy applies to Raise Commercial Ltd, trading as Raise The Bridge (company number 14949498), registered office at 39 Allerton Road, Woolton, Liverpool, Merseyside, United Kingdom, L25 7RE. We are the data controller for the personal information described in this policy.

The information we collect

We collect the personal information you give us directly, such as when you submit an enquiry form, call, email or message us on WhatsApp — typically your name, contact details, and information about the finance you're looking for.

Where you go on to apply for finance, we may also collect further financial and property information needed to present your case to lenders.

How we use your information

We use your personal information to:

  • Respond to your enquiry and discuss your finance requirements
  • Prepare and present your case to relevant lenders, packagers or other brokers
  • Meet our legal, regulatory and accounting obligations
  • Improve our service to you, where you've agreed to hear from us

Who we share your information with

We share your information with banks, lenders, packagers or other brokers where we believe doing so is necessary to arrange finance in your best interests. We do not sell or rent your personal information to third parties for marketing purposes.

How long we keep your information

We keep your personal information for as long as necessary to fulfil the purposes we collected it for, including meeting any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

Cookies

This website does not use non-essential tracking or advertising cookies. Should that change, we'll update this policy and, where required by law, ask for your consent first.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to erase your information, in certain circumstances
  • Ask us to restrict how we use your information
  • Ask for your information in a portable format
  • Object to how we use your information

How to complain

If you have any concerns about how we handle your personal information, please contact us at keith@markpropertygroup.co.uk in the first instance — see our complaints page for how we handle this. You also have the right to complain directly to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

For any questions about this policy or your personal information, email keith@markpropertygroup.co.uk or call 07825 812999.

Changes to this policy

We may update this policy from time to time. This version was last updated on 24 September 2026.

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